This statement explains how, Steve Elliot Financial Services Pty Ltd T/as Steve Elliot Financial Services, ABN 85 612 825 082, Australian Credit Licence 394605 and Sub-Aggregator, Steve Elliot Financial Services & Virgo Finance (ABN 85 612 825 082), ABN 99138826105, Australian Credit Licence 394605 & 495543 (each ‘we’, ‘us’, ‘our’) collect, use and disclose your personal information. Subject to your consent, we may also collect your information through the Referrer. This statement applies to persons to whom we provide credit assistance services. It also applies to persons put forward as guarantors in relation to such credit assistance. When you sign below, you agree we can collect, hold, use and exchange personal information about you for these purposes. Your personal information will not be disclosed other than as set out in this Privacy Disclosure and Consent form, unless we have your permission or we are permitted or required to by law.
If a Referrer is noted in the acknowledgement section on page 4, you consent to the Referrer giving us your name(s) and contact details, within 5 business days after the Referrer informs you of our ability to arrange a loan to finance the purchase of the Goods. You acknowledge that the Referrer has only informed you that we are able to provide you with credit assistance and has not discussed any particular credit product with you. You consent to us contacting you within 10 business days after we receive the referral. You confirm that the Referrer has not charged you a fee for the referral and that you have been informed of the Referrer receiving a commission or other benefit for or attributable to the referral as disclosed in the acknowledgement section on page 4.
‘Personal Information’ is information or an opinion about an identifiable person or a person who is reasonably identifiable. Common examples are an individual’s name, signature, address, telephone number, date of birth and bank account details. The Personal Information we may collect includes your personal information, contact information and credit information such as your credit history (including information about your past experiences with us and credit providers), the kinds of credit products you have had or sought, how you have managed your obligations, information contained in a credit report about you, and information about your credit worthiness based on a credit report about you.
When we provide services to you, we collect personal information directly from you and from a variety of other sources.
We may also collect sensitive information, such as health information as part of your application for insurance. If sensitive information is collected, we will ask you for your permission unless we are otherwise required or authorised by law to collect this information without your consent.
You authorise us and or our financier partners on your behalf to make a request to access credit reporting information and credit eligibility information held by a credit reporting body. The main credit reporting bodies used by our financier partners are,
Equifax, you can contact them by telephone on 1300 762 207 or email at subscriberassist.au@equifax.com
And
Illion, you can contact them by telephone on 13 23 33 or by visiting the Contact Us page on their website – illion.com.au
In our capacity as your access seeker, you authorise us to obtain your consumer and or commercial credit report from a current Credit Reporting Body (‘CRB’) being Equifax, and you can contact them by telephone on 1300 762 207 or email at subscriberassist.au@equifax.com
We may also collect Personal Information about you from your employers, landlords or other relevant bodies such as finance companies and banks.
If you provide information to us about third parties, such as any guarantors or family members, you agree to notify them of that fact and the information in this Privacy Disclosure and Consent form.
We are also required by the National Consumer Credit Protection Act 2009 to collect personal information about you to learn about and verify your financial situation. For those purposes, we may disclose personal information to a CRB. Credit providers may also rely upon us to collect personal information about you as required by the Anti-Money Laundering and Counter-Terrorism Financing Act 2006.
We collect, hold and use Personal Information to:
If we cannot collect and use your Personal Information, or are unable to verify your identity, we may be unable to process the credit application or insurance application or assess whether the guarantor may be accepted.
We may disclose and exchange your Personal Information with credit providers, potential credit providers and the issuers of any insurance products who are the subject of an application. We may also disclose personal information to others to verify that it is correct (for example an employer), our related bodies corporate, assignees, agents, brokers, third party affiliates, partners, contractors and external advisers; organisations for verifying your identity; your agents, advisers, guardians or attorneys; law enforcement, regulatory and government bodies; anyone who introduces you to us; any person considered necessary to execute your instructions; guarantors and persons with whom you make a joint application; any financial institution to or from which a payment is made in relation to your application; and debt collection agencies.
Your Personal Information, including your credit information, may be disclosed to personnel we engage to provide you with our services, including programmers who administer the platform we use and who are based in China in Wuxi Jiangsu Province. To the extent required by law, we will ensure such overseas recipients comply with the requirements of the Australian Privacy Principles.
Our Privacy Policy contains information about your rights to access your Personal Information and seek correction of such information. Our Privacy Policy also contains information about how you may complain about a breach of the Australian Privacy Principles, or if you believe we have not complied with the Privacy Act 1988 (Cth) or the Privacy (credit reporting) Code 2024 (version 1.2). To access and seek correction of your Personal Information, or make a complaint about privacy, you can contact us at:
Phone: 1300 360 685
Email: steve@sefs.com.au
Mail: 14 / 103-111 Majors Bay Road, Concord, NSW, 2137
For a copy of the Sub-Aggregator’s Privacy Policy contact the Sub-Aggregator by email – michael@virgofinance.com.au and request a copy of their Privacy Policy.
We, our related companies, and our selected business partners would like to provide you, or the company of which you are a director, with direct marketing information about the products and services we believe you will be interested in. You can opt-out of receiving direct marketing communications from us at any time.
[ ] If you do not want to receive marketing information from us please tick this box.
Electronic communications
If you provide us with an email address or mobile phone number, you consent to us using these electronic addresses to send you all communications which can be lawfully provided electronically. Electronic addresses must be regularly checked for notices or other communications from us. You also consent to us using these details to send, or make available to you to access, notices and documents – for example, a credit guide from credit provider(s) or a financial services guide and product disclosure statement from any insurer. You are responsible for ensuring that you maintain the appropriate software and hardware, to access, view, retrieve, print and save a copy of such documents.
We will no longer provide you with a hardcopy (i.e. electronic documents in paper form) unless we are legally obliged to do so. You must ensure that your email does not block our notices and communications. You must also ensure that your email address or mobile phone number remains current and we rely on you to notify us of any changes in those contact details. You should nominate an email address or mobile phone number which is only accessible by you, rather than, for example, one which is accessible by your work colleagues or family members. Your consent to electronic communication may be withdrawn at any time by notifying us via phone on 0438297714.